Blende accepts returns only for products that are damaged during transit, have manufacturing defects, or if an incorrect product has been delivered. To initiate a return, an email along with clear photos of the damaged or incorrect product must be sent within the specified time frame.
Returns & Refund Policy
Effective from January 2026
Return Eligibility
Return Timeframe
If you wish to return all or part of your order, you must inform Blende within 48 hours of receiving the product by writing to support@myblende.com.
Return Conditions
Returns will not be accepted if the product has been used, if the seal is broken, or if the serial number has been tampered with. Upon receiving the returned product, Blende will inspect and verify the claim.
Once approved, Blende will process either a replacement or a refund. If the return request is found to be ineligible, the product will be sent back to you.
Refund Process
Upon receiving and inspecting your returned item, we will process your refund or replacement within 2-3 business days. You will receive an email confirmation once the refund has been initiated.
Refund Timeline
For online payments, the refund will be credited to the original payment method (credit/debit card, bank, wallet, etc.) within 7 working days of approval.
For Cash on Delivery (COD) orders, the refund will be processed to your bank account within 14 working days after approval.