My Account
Order Processing
All online orders with a final cart value of ₹349 and above are eligible for processing.
- Processing time: 1–7 business days, depending on your location.
- During festive seasons, promotional events, or high-demand sales, processing times may be extended.
- Please note that Day 1 refers to the first business day after your order is placed.
Delivery Timeline
- Once your order is processed, it will be handed over to our logistics partners (Shiprocket or Delhivery for domestic shipments)
- Estimated delivery time: 3–7 business days, depending on your location.
Order Changes & Modifications
To ensure quick dispatch and efficient delivery, all orders are processed immediately after confirmation.
Therefore:
- Delivery addresses cannot be modified after an order has been placed.
- Once confirmed, orders are forwarded directly to our warehouse for packing and shipping.
- Customers are requested to carefully verify all shipping details before completing their purchase.
Offers, Coupons & Freebies
Customers may receive complimentary products or discount coupons based on:
- Order value
- Order quantity
- Specific product purchases
Please note:
- Freebies and discount coupons cannot be combined.
- Multiple coupon codes cannot be applied to a single order.
Bulk Orders & Corporate Gifting
For bulk purchases, retail partnerships, or corporate gifting inquiries, please contact:
business@myblende.com
Benefits:
- Attractive discounts for bulk purchases and gifting requirements.
- Full payment is required before processing begins.
- Bulk orders require a lead time of approximately 7 working days.
Domestic Order Cancellation Policy
Please note the following cancellation guidelines:
- Once an order has been assigned to a courier partner, cancellations and address modifications cannot be accommodated.
- Orders that have already been processed cannot be cancelled.
- In exceptional cases where a post-processing cancellation is approved.
Refused Deliveries
- If you choose not to accept your package at the time of delivery:
- Simply refuse the shipment.
- Refunds will not be processed for refused deliveries.
Reshipment Charges
Orders refused during delivery and requested for reshipment will incur a ₹80 shipping charge.
Partially Paid COD Orders
- For partially paid Cash-on-Delivery orders:
- ₹120 is collected upfront as a shipping charge.
- This amount is non-refundable.
- A full refund of ₹120 will only be issued in cases where delivery fails due to an error by the delivery partner.
Product Disclaimer
Before using any product, we strongly recommend:
- Performing a patch test.
- Reviewing the complete ingredient list for known allergies or sensitivities.
Please note that exchanges, returns, or refunds will not be accepted for:
- Allergic reactions
- Skin sensitivities
- Fragrance preferences
- Product color variations
Unboxing Requirement for Claims
To help us investigate and resolve any order-related discrepancies efficiently:
- Customers must record a clear unboxing video while opening the package.
- This video may be required to process claims regarding missing, damaged, or incorrect items.
Refunds & Order Cancellations by Blende
Blende reserves the right to refuse, cancel, or decline any order at its sole discretion.
Orders may be cancelled due to:
- Product unavailability
- Pricing errors
- Product information inaccuracies
- Technical or printing errors
Additionally:
- If an order cannot be fulfilled within 45 working days, a refund will be initiated.
- Sale-period orders are not eligible for refunds unless a valid discrepancy exists.